You may have received an e-mail earlier today in regards to Brightspark Travel going paperless and information about late fees for overdue trip payments. I just want to touch base and let you know what is going on with that.
I have talked to our travel consultant about the late fee issue because I know a lot of you are waiting to get money applied from the Mum Fundraiser. We talked over the summer and this is a bit of a policy change that the company has made. I just want to ease your mind and assure you that if you are tagged with a late fee we will have it taken care of. If you do notice a late fee on your account, please just drop me an email and I will get it taken care of. As of now, no one has been charged with a late fee.
I would like to encourage you to get caught up as much as possible with your payments to avoid any issues with this. I was also reminded by our tour consultant that if you set up your account to pay by credit card, there is no fee and that gives you 30 days to pay yourself back. If this is an option and it helps you out, go for it!
As of a few weeks ago, all Yankee Candle money should have been posted to your account unless your child's band account still needed attention. Remember that any of the fundraiser money goes to the band account first!
-JC
I have talked to our travel consultant about the late fee issue because I know a lot of you are waiting to get money applied from the Mum Fundraiser. We talked over the summer and this is a bit of a policy change that the company has made. I just want to ease your mind and assure you that if you are tagged with a late fee we will have it taken care of. If you do notice a late fee on your account, please just drop me an email and I will get it taken care of. As of now, no one has been charged with a late fee.
I would like to encourage you to get caught up as much as possible with your payments to avoid any issues with this. I was also reminded by our tour consultant that if you set up your account to pay by credit card, there is no fee and that gives you 30 days to pay yourself back. If this is an option and it helps you out, go for it!
As of a few weeks ago, all Yankee Candle money should have been posted to your account unless your child's band account still needed attention. Remember that any of the fundraiser money goes to the band account first!
-JC